Why do patients drop off even after a great start? In this episode, powered by Five Star Management, we go beyond the adjustment and into the real deciding factor for long-term chiropractic success: Table Talk. We unpack a powerful discussion led by Dr. Noel Lloyd on how purposeful, structured communication during the visit can be the game-changer for patient retention, engagement, and wellness conversion. Whether you're a seasoned chiropractor or training associates, this episode is packed with tested scripts, strategies, and insights that will reshape how you approach every patient visit.
In this episode, we explore:
✅ Why great patient starts still lead to drop-offs
✅ The purpose and power of effective Table Talk
✅ Common communication pitfalls that break patient trust
✅ Scripts and phrases that reinforce confidence and retention
✅ How to link adjustments directly to patient goals
✅ Training tips for associates and building a reproducible system
✅ Dr. Noel Lloyd’s “Battle for the Brain” approach to communication
✅ How to shift patient mindset from pain relief to wellness lifestyle
Notable takeaways:
“I expected that” – A phrase to reinforce confidence and normal healing.
“Healing happens between visits” – Reframing patient expectations.
“Touch and Tell” – Connect the adjustment to what the patient feels, in real-time.
Use “chunks” of time (like 4-week blocks) to make care plans feel more manageable.
Don’t waste your prime minutes on fluff—structure matters.
This episode is a must-listen for chiropractors who want to lead with clarity, boost retention, and build wellness-driven practices.
Presented by Five Star Management – Chiropractic Consulting that helps you streamline, scale, and succeed.
Want to go deeper?
📞 Book a free strategy session with Dr. George Birnbach to talk through your practice’s growth bottlenecks and get a personalized roadmap HERE.
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🎙️ Voice Disclaimer:
This episode was generated using advanced AI voice technology to bring you coaching content more efficiently and with greater clarity. The ideas and strategies shared are 100% real — only the voices are AI.